DOC â Dewey's One Claim
Senior Field Claims Adjuster Copilot & Scope Suite. Select a task below to begin your property inspection, report review, or estimate audit.
Field Scope & Property Inspection
Dictate inspection notes, capture damage photos/PDFs, input roof pitch & test square counts, and auto-generate Xactimate line item scopes.
Estimate Reconciler (SFE vs CTRE)
Compare carrier estimate vs contractor scope line-by-line. Attach notes on what you're looking for to generate a line item variance matrix.
Engineer Expert Opinion Review
Upload engineering reports, audit structural findings against carrier guidelines, detect biased conclusions, and generate rebuttal letters.
Policy & Guidelines Chat
Ask policy endorsement questions, verify State Farm underwriting rules, look up official Xactimate Category/Selector codes, or analyze photos.
Pocket Copilot App
Open Jason's standalone Pocket Copilot app for rapid mobile field voice notes, AI scope assistance, and real-time field dictation.
Calculators, Rules & Settings
Management-review triggers, ice-and-water width from the entered eave overhang, and settings. Composition waste comes from the Xactimate auto-waste calculator.
Cloud Vault & Scope History
Search and review saved claim records, field scopes, engineering audits, and variance reports synchronized in real-time across your phone and workstation.
Drop an EagleView, Hover, or RoofScope report PDF/photo here â DOC AI automatically extracts total squares, eave/rake LF, valley LF, ridge LF, and pitch values directly into your scope calculators!
Snap test squares, slope overviews, collateral, or select multi-page photos & PDFs (Optional â measurements alone generate full scope)
đŦ Adjuster Co-Pilot âĸ Live Follow-Up Q&A & Scope Refinement
INSPECTION CONTEXT ACTIVEFast 1-tap capture for adjuster follow-ups: snap a photo of a voicemail screen, note, or voice message transcript â AI automatically extracts the contact, phone #, claim reference, and action items.
Record a 60â90 second walking voice debrief right after hanging up with an insured, or upload a call audio file (.m4a, .mp3, .wav). DOC AI transcribes, categorizes, and formats into an official State Farm Activity Log File Note ready to copy or email to your work inbox.
Upload pages of a structural engineering report (foundation, roof framing, deflection, wall shear, moisture/decay vs storm cause). DOC cross-references findings against carrier policy and produces aligned structural Xactimate line items.
Snap physical report pages or upload PDF engineering packages
đŦ Engineer Report Discussion & Adjuster Co-Pilot
Ask follow-ups, challenge findings, or request specific Xactimate line itemsLine-by-line comparison between carrier estimate (SFE) and contractor estimate (CTRE, e.g. CTRE). Identifies unit price spikes, double billing, quantity mismatches, and unit conversions (PC to LF, BD to LF, RL to SF).
State Farm / Carrier Scope Pages
Contractor / Roofer / PA Demand
EagleView, Hover or Xactimate Roof Sketch
đĻ Quick Ground-Truth Geometry & Appurtenance Counts (Optional Override) Tap to expand
Straight-line math only. Life and the maximum depreciation percent are not in OG 75-160 or HW-2130. Enter the life and cap you are actually using. This tool does not apply a State Farm depreciation schedule.
Eave ice-and-water width is the overhang you enter plus 24 inches inside the warm wall. Waste is already in the unit price. The felt deduction uses net roof area. This calculator does not assume a 3-foot or 6-foot width, and it does not add a valley width.
Drafts formal claim file meteorological documentation cross-referencing NWS/SPC storm reports, radar hail swaths, and gust thresholds.
Instant formal rebuttal narratives for contractor supplement demands: IRC Ice & Water Shield, Drip Edge inclusion, and Fasteners.
âĸ Potential Large Hail (PLH) Workflow: On-roof physical inspection may be bypassed for full replacement if Verisk hail is âĨ 2.25 inches AND collateral damage to exterior elevations is consistent with hail large enough to require roof replacement. Eligible for composition roofs other than impact-resistant, on primary and other structures. Inclusions: roof field, drip edge, valley flashing, roof vents, and pipe jacks. Step flashing is not included unless it is damaged.
âĸ Composition identification: Granular loss alone is not paid. Heat blisters under 1/2 inch are a manufacturing defect unless a hailstone broke the blister. Checked or scuffed edges 3 to 5 inches from the bottom, without a circular impact, are weathering.
âĸ Wood Roofs: Hail damage requires a split that compromises watertight integrity and exposes fresh, light-colored wood. Weather splits show grey wood or an inverted V.
âĸ Other Shingle/Shake Roofs (80% Rule): If repair cost approaches or exceeds 80% of the remove & replace cost, replace the slope.
âĸ Damage repair factors apply to shingle and shake roofs other than composition, where test squares are taken:
- 0% to 50% worn = 1.0
- 50% to 75% worn = 1.5
- 75%+ worn = 2.0
âĸ Add adjuster footfall shingles to the storm count before the factor. Wind damage is counted by location. It does not use a test square. Multiple scattered wind areas are a judgment on whether that slope is replaced.
âĸ Replace ONLY IF DAMAGED by Covered Peril: Step flashing, chimney counterflashing, headwall flashing, skylight flashing, flue caps/storm collar, chimney caps, powered (electric) roof vents, solar panels, TV/satellite dishes, skylights, roof HVAC.
âĸ Note: Xactimate labor includes manipulation of undamaged flashing. Separate removal lines are not needed for left-column items because shingle tear-off includes removal labor.
âĸ Tear-Out Coverage: Pays to tear out and replace only that part of the building structure required to access and repair the failed pipe/system. (Pipe repair itself is wear/maintenance).
âĸ Excluded Backup: Downstream sewer/drain line backing up into dwelling requires active Option BOSD Endorsement.
âĸ NFIP Coordination: When surface flood causes sewer backup, NFIP policy is primary and Option BOSD is excess.
âĸ Deductible Exception: Footfall is subject to policy deductible EXCEPT where the ONLY damage to the roof is footfall caused by the adjuster â in that circumstance, reimburse the insured without taking a deductible.
âĸ Identify the portion that is prior unrepaired damage.
âĸ Deduct the prior claim payment, or the ACV paid for that unrepaired scope.
âĸ Then apply the policy deductible.
âĸ Pay the net difference when current covered repair cost exceeds the prior payment.
âĸ If replacement-cost benefits on the prior claim expired without repairs, the insured is entitled only to ACV on the new damage.
âĸ Trees, shrubs, and landscaping: Max $750 for any one item, aggregate 5% of Coverage A. Windstorm and hail are not covered perils for trees and plants.
âĸ Tree debris removal: Removing the tree from damaged Coverage A property is paid under Coverage A. Hauling debris from the premises is additional coverage, aggregate $500 on FP-7955 or $1,000 on HW-2100. A tree that misses the dwelling and blocks a driveway or a handicap ramp is covered up to that same aggregate.
âĸ Credit Card / Forgery: Up to $1,000 per occurrence. NO DEDUCTIBLE APPLIES.
âĸ Locks & Remotes: Up to $1,000 following covered theft. NO DEDUCTIBLE APPLIES.
âĸ Collapse: Kitchen cabinet fall covered under weight of contents. Construction defects covered ONLY IF collapse occurs during construction.
Select pitch slope, building height, and tear-off layers to generate exact Xactimate category, selector codes, and composite modifier strings.
Encountered an inaccurate SOP interpretation, photo recognition glitch, or have an idea? Attach a screenshot and note to log it or email Dewey directly.
Direct 1-tap links to your organized Google Drive ecosystem folders:
Export your entire DOC claim archive, preferences, and custom notes to a secure offline JSON backup file.
Installed DOC to your phone's home screen? Tap below to force the PWA to download the latest updates and purge old cached files instantly without having to delete and re-add the app to your home screen. (Your saved claim vault and settings remain 100% safe).
Open this app in Safari (iOS) or Chrome (Android) and tap "Add to Home Screen" to run it as a standalone full-screen native field app with offline capabilities.
State Farm Roofing Scope Sheet
Official Verbatim Scope Form & EagleView 1-Tap Xactimate Estimatics Engine (OG 75-160)
| Damage Category | Front | Right | Rear | Left |
|---|---|---|---|---|
| đĨ Damaged Shingles / SQ Hail (Hits) | ||||
| đ¨ Wind Damaged Shingles (Count) |